arrow_backBack to home
Privacy

Privacy Policy

Last updated: 20 April 2026

At IELTS Pro BD, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you access or use our platform. By using our services, you consent to the practices described in this policy.

1. Scope of This Policy

This Privacy Policy applies to our website and platform, all services, features, and content provided by IELTS Pro BD, and any communication between you and us.

2. Information We Collect

2.1 Personal identification data

Full name, email address, phone number, profile details.

2.2 Account & usage data

Login activity, test attempts and performance, time spent on platform, interaction history.

2.3 Payment information

Transaction details, payment status.

2.5 Cookies & tracking data

Session data, preferences.

3. How We Use Your Information

3.1 Service delivery

Provide mock tests and features, manage user accounts, process payments.

3.2 Personalisation

Customise content and recommendations, improve user experience.

3.3 Communication

Send important updates, notify about new features or offers, provide support.

3.4 Analytics & improvement

Monitor platform performance, identify user behaviour trends, enhance system functionality.

4. Legal Basis for Processing

We process your data based on: your consent; contractual necessity; legitimate interests (service improvement).

5. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

6. Data Sharing

We do not sell your personal data. However, we may share limited information with payment service providers and analytics and hosting partners.

7. Cookies Policy

Our platform uses cookies to enhance functionality and user experience. You can disable cookies via your browser settings, though some features may not work properly.

8. Data Retention Policy

We retain your data only as long as necessary. Account data is stored while your account is active.

9. Your Rights

You have the right to access your personal data, request correction or deletion, and withdraw consent at any time.

10. Third-party links

Our website may contain links to external sites. We are not responsible for their privacy practices.

11. International data transfers

Your data may be stored or processed on servers located outside Bangladesh. We ensure appropriate safeguards are in place.

12. Changes to this Privacy Policy

We may update this policy from time to time. Changes will be posted on this page. Continued use means acceptance of updates.

13. Contact information

If you have any questions about this Privacy Policy, please contact us: